Shipping policy

Shipping Policy

Thank you for shopping with Trendora. We work with third-party suppliers and fulfillment partners to deliver products directly to our customers.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed. Processing times may vary during weekends, public holidays, or periods of high order volume.

Shipping & Delivery

We currently offer FREE Standard Shipping on eligible orders.

Estimated delivery times vary depending on the product, destination, supplier, carrier, customs processing, and other circumstances outside our control. Most orders are expected to arrive within approximately 7–20 business days after shipment.

Delivery estimates are not guaranteed. International shipments may occasionally experience customs, carrier, weather, or logistical delays.

Tracking Your Order

When tracking information becomes available, it will be sent to the email address provided during checkout. Please allow some time for the carrier's tracking system to update after receiving your tracking number.

Multiple Packages

Some orders containing multiple products may be shipped separately because items can be fulfilled by different suppliers or warehouses. You may therefore receive more than one package and tracking number for the same order.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.

Customs and Import Charges

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. Where applicable and unless otherwise stated at checkout, these charges are the customer's responsibility.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery period, please check your tracking information first. If there has been no tracking update for an extended period or your order appears lost, contact us at glassoppleota@gmail.com with your order number so we can investigate and assist you.

Contact Us

For shipping questions, contact:

Trendora
Email: glassoppleota@gmail.com